Sergio Battisti
Volunteer
Multi-Sector Field Practitioner & Customer Relations Operator
Profile
Field practitioner operating at the intersection of customer-facing service, hospitality, and operative logistics. Over fifteen years of professional activity across structurally diverse environments — retail and fresh-produce markets, hospitality and food service, courier and warehouse logistics, tourist animation, and horticultural work — inform a profile grounded in adaptive coordination, operational precision, and direct human interaction.
The recurring feature of his trajectory is not a single vertical specialization but the capacity to enter unfamiliar operative contexts, integrate rapidly into their internal logic, and sustain the relational and organizational demands of public-facing roles. This structural pattern of cross-domain versatility, combined with sustained investment in continuous training oriented toward Neuro-Linguistic Programming, informs his contribution to the Foundation as a grounded experiential reference within the research activities of the Verba Ex Machina program.
Current Role
Voluntary Contributor, Ordinative Sciences Foundation. Provides operational support to the research activities of the Verba Ex Machina (VEM) program — the Foundation's AI research platform integrating semantic reconstruction, identity modeling, and predictive simulation — bringing a cross-sector field perspective to the observational and human-interaction dimensions of the research.
Core Expertise
Customer relations and public-facing service: retail, hospitality, front office, direct client interaction across heterogeneous contexts
Cross-domain operational adaptability: rapid integration into retail, hospitality, food service, delivery logistics, animation, and horticultural environments
Team dynamics and group mediation: coordination within multi-role operative settings, active listening, relational de-escalation
Hospitality and food-service operations: pizza preparation and kitchen support, bar service, large-scale cafeteria operations, front-of-house coordination
Logistics and operative support: courier work, warehouse management, tertiary services and digitalization support
Horticultural and manual practice: small-scale garden design, maintenance, organization of hands-on operative activities
Professional Background
His trajectory begins in operative and public-facing logistics — courier at TNT (2008–2009) and tertiary services at Wave s.r.l. (2010–2012) — with a parallel and continuous presence in fresh-produce markets as sales operator (2008–2023). In hospitality, he managed a pizzeria and worked as a kitchen assistant at Stabilimento Lamparo in Monaco (2013–2015), later serving as barista at Chef Express (2016–2017) and as cafeteria and food-service operator in large-scale settings (2025). Between 2018 and 2022 he worked as sales assistant at Lidl, with responsibility for warehouse, fresh and produce sections, and cashier and customer-service tasks. Complementary experience includes tourist animation with Albatur (2009) and, since 2022, autonomous activity in horticultural, gardening, and general manual project work.
This cumulative movement across dynamic, public-facing, and operative environments — each with distinct routines, teams, and relational demands — reflects a structural pattern of role flexibility that now informs his capacity to contribute experientially grounded observation to the Foundation's AI research activities.
Education and Training
Four-year attendance at Istituto Alberghiero Colombatto, Turin (2004–2008), in the hospitality studies track. Ongoing training in ordinative sciences applied to human and artificial systems.